Privacy Policy

Last Updated on August 25, 2025

What information do we collect?

We collect several types of information from and about users of our Services, including:

Personal Information

Information you voluntarily provide when you:

• Create an account or register for our Services
• Contact our customer support team
• Subscribe to our newsletters or marketing communications
• Participate in surveys, promotions, or other activities
• Make payments or transactions

This may include:

• Name and contact information (email address, phone number, mailing address)
• Account credentials and authentication information
• Billing and payment information
• Company information (if applicable)
• Communication preferences

Automatically Collected Information

When you use our Services, we automatically collect:

• Usage Data: Information about how you use our Services, including access times, pages viewed, and features used
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Log Data: Server logs, including IP addresses, browser types, referring pages, and timestamps
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities

How do we use your information?

We use the information we collect for various purposes, including:

Service Provision

• Providing, maintaining, and improving our Services
• Processing transactions and managing your account
• Delivering customer support and responding to inquiries
• Ensuring the security and integrity of our Services
• Preventing fraud and abuse

Communication

• Sending service-related notifications and updates
• Providing customer support and technical assistance
• Sending marketing communications (with your consent)
• Responding to your requests and inquiries

Analytics and Improvement

• Analyzing usage patterns and trends
• Improving our Services and user experience
• Developing new features and functionality
• Conducting research and analytics

When do we share your information?

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Services, including:

• Payment processors and financial institutions
• Cloud infrastructure providers
• Customer support and analytics services
• Email and communication services

Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests, such as subpoenas or court orders
• Government investigations or regulatory inquiries
• Protection of our rights, property, or safety
• Prevention of fraud or security threats

How do we protect your data?

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

How long do we keep your information?

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

• The type of information collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Business needs and operational requirements

When we no longer need your personal information, we will securely delete or anonymize it.

What are your rights and choices?

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You may request access to the personal information we hold about you and receive a copy of that information in a portable format.

Correction and Update

You may request that we correct or update any inaccurate or incomplete personal information.

Deletion

You may request that we delete your personal information, subject to certain exceptions where we are required to retain it.

Marketing Communications

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

What about international data transfers?

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

How do we handle children's privacy?

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

What about third-party services?

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

How do we handle policy changes?

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a prominent notice on our Services

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

What are the legal bases for processing (EU Users)?

If you are located in the European Union, our legal basis for processing your personal information includes:

• Contract: Processing necessary to provide our Services under our terms of service
• Legitimate Interest: Processing for our legitimate business interests, such as improving our Services and preventing fraud
• Consent: Processing based on your explicit consent for specific purposes
• Legal Obligation: Processing required to comply with applicable laws and regulations

What are California privacy rights (CCPA)?

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how we use it
• The right to delete your personal information
• The right to opt out of the sale of personal information
• The right to non-discrimination for exercising your privacy rights